Last updated: December 17, 2025
Reportify ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you visit our website or use our services.
We collect information you voluntarily provide when you:
This may include your name, email address, phone number, company name, and billing information.
When you connect third-party platforms (such as RepairShopr, Syncro, Jira, or WordPress) to our services, we access data from those platforms to generate reports and provide our services. This data may include ticket information, time entries, user activity, and other operational data. We access this data via API using credentials you provide and process it solely to deliver the services you have requested.
You are responsible for the content stored in your connected platforms, including any sensitive or confidential information that may appear in tickets, worklogs, or other records.
When you visit our website, we may automatically collect:
Detailed reports are accessed via secure, authenticated links. Report summaries are delivered via email to addresses you configure. Full report access requires authentication through your account.
Report access may be logged for service reliability, usage analytics, and account management purposes.
Certain detailed report sections may be disabled by default and can be enabled at your request through your account settings.
We use the information we collect to:
We do not sell, trade, or rent your personal information to third parties. We may share information with:
We retain your account information and generated reports for as long as your account is active. Data from connected platforms is processed to generate reports and is not permanently stored beyond what is necessary to provide historical reporting features. Upon account cancellation, your data is retained for 30 days before deletion.
Our website may use cookies to enhance your browsing experience and maintain your login session. You can control cookie settings through your browser preferences.
We implement reasonable security measures to protect your personal information, including encryption of data in transit and at rest. API credentials for connected platforms are stored securely. However, no method of transmission over the internet is completely secure.
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete your data. Contact us to exercise these rights.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
Our services are not directed to individuals under 18. We do not knowingly collect information from children.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
If you have questions about this Privacy Policy, contact us at:
Email: [email protected]